Reference

Terms That Govern Your tm77 Account

These terms set out what you agree to when you open and use an account with us — covering deposits via bKash, Nagad or Rocket, how your wallet balance is managed, and what conduct we expect.

Account eligibility conditionsbKash, Nagad, Rocket payment rulesWallet and withdrawal termsAccount suspension policyGoverning law notice
tm77 Terms That Govern Your tm77 Account
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take the integrity of your account seriously. These terms are not one-sided — they also define what you can expect from us in return, from how we store your data to how we process a Rocket withdrawal request.

Account Data Retention

We keep your account data only for as long as required to manage your wallet, process bKash or Nagad transactions, and meet any applicable record-keeping obligations.

Wallet Verification Steps

Before any withdrawal clears, we verify that the Rocket, Nagad or bKash number on the request matches the one registered to your account — no exceptions.

Account Security Practices

Your password and OTP are yours alone. We will never ask for them through chat or email; any message claiming to be from tm77 that requests credentials should be reported immediately.

Requesting Changes or Corrections

To update your registered wallet number or correct account details, submit a request through live chat with your verification ID — changes take effect after our confirmation.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to flag a dispute about your account or a payment made through bKash, Nagad or Rocket, our support team handles these queries directly. Raise your concern through the channel that suits you — we will respond with the relevant clause reference and next steps.

Live Chat Open the chat widget from your account dashboard for real-time help on terms queries, wallet disputes or account status questions.
Email Support Send a detailed message to our support address for written records on bKash or Nagad payment disputes, account closures or formal complaints.
Account Help Centre The Help Centre inside your account lists clause summaries, wallet verification steps and the process for raising a terms-related appeal.

Questions About These Terms, Answered

These are the questions we hear most often about account terms, payment rules and your rights as a registered account holder on tm77.

Access depends on your local law and eligible regions. Review the applicable rules in your area before opening an account or making any deposit.

A breach may result in a temporary suspension or permanent closure of your account. Any balance held at the time is reviewed under our standard closure and withdrawal process.

The core account terms apply equally across all payment methods. Each wallet has its own transaction limits shown in your dashboard, but the conduct and eligibility rules are the same.

We publish an updated version on this page when changes are made. Continuing to use your account after a published update counts as acceptance of the revised terms.

Yes. Contact us through live chat or email and we will send you the current version as a document. Note the date it was sent, as terms may be updated after that point.

Raise it with our support team via live chat or email, quoting the specific clause you believe was misapplied. We review each case and reply with a written outcome.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.