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How tm77 Handles Your Personal Information

When you open an account with tm77, we collect certain personal data to keep your account secure and your payments running smoothly — including details tied to bKash, Nagad and Rocket transactions.

Data collected at account openingbKash, Nagad, Rocket payment dataYour right to access and deleteCookie and device dataContact us to raise a data request
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tm77 How tm77 Handles Your Personal Information
DATA REQUEST CONTACTS

Reach Us About Your Privacy

If you want to access, correct or remove your personal data — or if you have any question about how we handle your bKash, Nagad or Rocket payment information — you can reach our support team through the channels below. We aim to acknowledge every data-related request and route it to the right team without delay.

Live Chat Start a live chat session from your account dashboard. Raise your data query directly and our support team will log it and follow up with confirmation.
Email Support Send your data access or deletion request to our support email. Include your registered phone number so we can match your account without delay.
Account Help Centre Log in, go to Account Settings, and select the Privacy section to submit a formal data request — no need to wait for a response thread to open.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Privacy at tm77 is not a static document — it is built into how your account actually works. From the moment you add a bKash or Nagad number to your wallet, that data is handled under strict access controls. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security

Your bKash, Nagad and Rocket wallet numbers are stored with encryption. Only the payment processing flow accesses them — no marketing or analytics system touches payment identifiers.

Cookies and Device Tracking

We use session cookies to keep you logged in across page loads and to remember your preferred language. You can manage cookie preferences from your browser settings at any time.

Data Retention Policy

We hold your account data for as long as your account remains active or as required by applicable law in your region. Once an account is closed, we begin the deletion process per our internal schedule.

Requesting Changes or Deletion

You have the right to request a copy of your data, correct inaccuracies or ask for deletion. Submit via live chat or email — we will confirm receipt and update you on the outcome.

Common Questions About Your Data on tm77

These are the questions we hear most often about privacy, data rights and how personal information is handled at tm77. If your question is not covered here, reach out through live chat or the Account Help Centre.

We collect your name, phone number, email and payment method details — such as your bKash or Nagad wallet number. We also log device type and session data for security purposes.

Your bKash and Nagad data is shared only with the payment processors needed to complete your transaction. It is never sold or passed to marketing partners under any circumstances.

Log in, go to Account Settings, then select the Privacy section to submit a formal data access request. You can also raise it through live chat or email support directly.

Yes. Submit a deletion request via live chat or email with your registered phone number. We will confirm receipt and process the request in line with applicable legal requirements in your region.

Retention periods depend on your local law and eligible region rules. We do not hold data beyond what is legally required, and deletion begins after the applicable retention window closes.

We use session cookies to maintain your login state and remember preferences. You can adjust or block cookies through your mobile or desktop browser settings without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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